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Casitas en el paraiso vv SL, Calle Finca Abejo 25, 38540 Malpais de Candelaria

Casitas en el paraiso vv SL, Calle Finca Abejo 25, 38540 Malpais de Candelaria

Register Mercantil Santa Cruz de Tenerife! License Numbers: A-38 / 4.3262; A-38 / 4,3263; A-38 / 4.33264

ES-B-76745512

The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is: En el Paraiso vv SL Calle Abejo 25 35540 Malpais de Candelaria Tenerife Tel .: 34 699 409 633 Email: info @ en- el-paraiso.com Website: www.en-el-paraiso.com I. Name and address of the data protection officer The data protection officer of the person responsible is: Martin Thomas Neumann En el Paraiso vv SL Calle Abejo 25 35540 Malpais de Candelaria Tenerife Tel .: 34 681 279 117 E-Mail: info@en-el-paraiso.com Website: www.en-el-paraiso.com II. General information on data processing 1. Scope of processing personal data We generally process personal data of our users only insofar as this is available a functional website and our content and services is required. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies in cases in which prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law. 2. Legal basis for the processing of personal data Insofar as we obtain the consent of the data subject for processing personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) as the legal basis. When processing personal data, which is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures. Insofar as processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR as the legal basis. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis. If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 lit. f GDPR as the legal basis for processing. 3. Deletion of data and duration of storage The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for the conclusion or performance of a contract. IV. Provision of the website and creation of log files 1. Description and scope of data processing Each time our website is accessed, our system automatically records data and information from the computer system of the calling computer. The following data is collected: - Information about the type of browser and the version used - The operating system of the user - The Internet service provider of the user - The IP address of the user - Date and time of access - Websites from which the system of the user accesses our website - Websites that are also stored on our system by the system also stores the data on our system from the system. This data is not stored together with other personal data of the user. 2. Legal basis for data processing The legal basis for the temporary storage of data and log files is Art. 6 Para. 1 lit. f GDPR. 3. Purpose of data processing The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. To do this, the user's IP address must remain stored for the duration of the session. The log files are saved to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. The data is not evaluated for marketing purposes in this context. Our legitimate interest in data processing in accordance with Art. 6 Para. 1 lit. f GDPR. 4. Duration of storage The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. If the data is stored in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that it is no longer possible to assign the calling client. 5. Opposition and elimination options The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. There is consequently no possibility for the user to object. V. Use of cookies a) Description and scope of data processing Our website uses cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. If a user calls up a website, a cookie can be saved on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be clearly identified when the website is called up again. We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. The following data is stored and transmitted in the cookies: - Language settings - Log-in information We also use cookies on our website that enable an analysis of the surfing behavior of users. In this way, the following data can be transmitted: - Entered search terms - Frequency of page views - Utilization of website functions The user data collected in this way is pseudonymised using technical measures. It is therefore no longer possible to assign the data to the accessing user. The data is not stored together with other personal data of the users. When our website is accessed, an information banner informs users about the use of cookies for analysis purposes and refers them to this data protection declaration. In this context, there is also a note on how the storage of cookies can be prevented in the browser settings. When you visit our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of personal data used in this context is obtained. In this context, there is also a reference to this data protection declaration. b) Legal basis for data processing The legal basis for processing personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR. The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a GDPR. c) Purpose of data processing The purpose of using technically necessary cookies is to simplify the use of websites for the users. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change. We need cookies for the following applications: - Transfer of language settings - Remembering search terms The user data collected by technically necessary cookies is not used to create user profiles. The analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies we learn how the website is used and can thus continuously optimize our offer. Our legitimate interest in the processing of personal data in accordance with Art. 6 Para. 1 lit. f GDPR. e) Duration of storage, possibility of objection and elimination Cookies are stored on the user's computer and transmitted from there to our site. As a user, you therefore have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may not be possible to use all functions of the website to their full extent. The transmission of flash cookies cannot be prevented via the settings of the browser, but by changing the settings of the flash player. VI. Contact form and e-mail contact 1. Description and scope of data processing There is a contact form on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and saved. These data are: At the time of sending the message, the following data is also stored: - The IP address of the user - Date and time of registration - Name of the user - Email address of the user For the processing of the data, your consent is obtained as part of the sending process and reference is made to this data protection declaration. Alternatively, you can contact us via the email address provided. In this case, the user's personal data transmitted with the email will be saved. In this context, the data is not passed on to third parties. The data will only be used to process the conversation. 2. Legal basis for data processing The legal basis for processing the data is Art. 6 (1) lit. a GDPR. The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 Para. 1 lit. f GDPR. If the email contact is aimed at the conclusion of a contract, then an additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. 3. Purpose of data processing The processing of personal data from the input mask serves us only to process the contact. If you contact us by email, this is also the necessary legitimate interest in the processing of the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems. 4. Duration of storage The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been finally clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest. 5. Opposition and elimination options The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued. In this case, all personal data saved in the course of contacting us will be deleted.

General terms and conditions for the rental of our holiday homes Dear guests! Before you rent our holiday homes, you should take the time to read these lines! Since we all know how important a successful holiday is today, we have tried to create all the necessary conditions for this. This also includes clear legal rules, which are based on the travel and payment conditions of the tour operator. For renting a holiday apartment / apartments acc. the attached booking confirmation. § 1 Rental object and key 1.1 The landlord rents to the tenant the accommodation specified in the attached binding booking confirmation for the time and number of people stated in the confirmation. 1.2 The rental property is fully furnished and furnished. 1.3 If the cleaning is unsatisfactory, the guest has the right to repair if he notifies our property management on site immediately upon arrival. 1.4 The tenant receives 1 front door key for the duration of the rental period. § 2 Rental time, arrival and departure 2.1 The rental property is rented to the tenant for the time that is specified in the binding booking confirmation. 2.2 The rental property can be moved in flexibly between 3:00 p.m. and 10:00 p.m. on the day of arrival. 2.3 Earlier or later arrival times must be clarified with the owner / administrator beforehand. Please note that due to cleaning work or the departure of guests, there may be some delays in moving into your apartment. 2.4 On the day of departure, the tenant leaves the apartment by 11:00 a.m. at the latest. 2.5 If you want to stay longer on the day of departure due to a late return flight, please clarify this on site with the administrator. § 3 Rental price and payment method 3.1 The complete rental price is specifically broken down in the attached binding booking confirmation. 3.2 At the end of the rental period, the tenant has vacated the rental property and handed over the broom in a proper condition to the landlord / administrator and has to hand over the keys to the landlord / administrator or have them left on the instruction of the landlord / administrator. 3.3 The amount is payable as follows: • The deposit of 50% is to be paid within 7 days to the account specified by the landlord in the booking confirmation. • The remaining payment is due in cash on arrival. • If the tenant is in arrears with the down payment or final payment, the landlord is entitled to terminate the contract without further reason without notice and to rent the rental property to someone else. 3.4 Pets In order to take pets with you, the landlord's prior consent is required. The tenant is liable for all damage caused by the animal. 3.5 Smoking Please note that smoking is not permitted inside the rooms. § 4 Cancellation and termination of stay 4.1 If the tenant cancels (terminates) the contract before the start of the rental without naming a subsequent tenant who enters the contract on the same terms, the following pro rata rents (excluding final cleaning) are to be considered as compensation, taking into account the saved expenses. to be paid. 4.2 If there is no termination and the tenant does not arrive, the same conditions apply. It is advisable to take out travel cancellation insurance. Cancellation / cancellation • If you cancel up to the 31st day before the start of the rental 50% • If you cancel from the 30th to 15th day before the rental begins 70% • If you cancel from the 14th day until the day before the rental begins 100% of the total price. Nevertheless, the landlord endeavors to rent the property to someone else. 4.3 If the tenant cancels the stay prematurely, he remains obliged to pay the full rental price. 4.4 A cancellation or termination can only be made in writing. The day of receipt of the declaration by the landlord is decisive. You can find the contact details both on our letterheads and on our website. § 5 Liability and obligations of the tenant 5.1 The rental property including the furniture and other objects contained in it are to be treated with care. The tenant has to stop the accompanying and / or visiting persons with care. 5.2 The lessee is liable for culpable damage to the rental property, the furniture or other objects in the rental property by him or accompanying persons. If the key is lost, the cost of replacement must be reimbursed. 5.3 Any damage found must be reported to the landlord or administrator immediately. 5.4 If damage to the building or furniture is caused by tenants, the damage incurred must be compensated. § 6 Written form, severability clause 6.1 Should individual provisions of these General Terms and Conditions be ineffective or unenforceable or become ineffective or unenforceable after the conclusion of the contract, this does not affect the validity of the rest of the contract. The ineffective or unenforceable provision should be replaced by the effective and feasible regulation, the effects of which come as close as possible to the economic objective that the contracting parties have pursued with the ineffective or unenforceable provision. § 7 Place of jurisdiction 7.1 Place of jurisdiction for all disputes arising between the parties from the contractual relationship is Santa Cruz de Tenerife.